Terms and Conditions

TERMS OF SERVICE

Last Updated: JANUARY 1ST, 2026

Welcome to the website and digital platforms operated by SDG Design Group (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, digital tools, forms, advertising, chatbots, messaging platforms, and any related communications.

By accessing or using any part of our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree, you must discontinue use immediately.

1. Scope of Services

SDG Design Group provides professional services which may include, but are not limited to, service-based offerings, digital communications, scheduling, marketing, automation, customer engagement, and related support services.

All services are provided subject to availability and may be modified, suspended, or discontinued at our sole discretion.

2. Electronic Communications & Consent

By submitting information through our website, landing pages, advertisements, intake forms, chatbots, booking tools, or messaging platforms, you expressly consent to receive communications from SDG Design Group electronically.

Such communications may include:

• Email correspondence

• SMS and MMS messages

• WhatsApp or Messenger communications

• Automated or AI-assisted messages

These communications may be transactional, informational, promotional, or service-related in nature.

3. SMS & Messaging Terms (A2P Compliance)

By providing your mobile number, you expressly authorize SDG Design Group to contact you via SMS, MMS, or similar messaging technologies.

Message use cases include, but are not limited to:

• Appointment confirmations, reminders, and rescheduling

• Service updates or changes

• Customer service responses

• Promotional or marketing communications (where permitted by law)

Message frequency may vary based on your interactions with us.
Standard message and data rates may apply.

4. Opt-Out & User Controls

You may opt out of receiving SMS messages at any time by replying:

STOP

Upon opting out, you will no longer receive SMS communications unless you re-enroll.
For assistance, reply HELP or contact us at:

📧 [email protected]
📞 (747) 230-2232

5. Carrier Disclaimer

Wireless carriers are not responsible for delayed, failed, or undelivered messages. Message delivery is dependent upon network availability and carrier systems.

6. Privacy & Data Protection

Your use of our services is subject to our Privacy Policy, which explains how we collect, use, store, and protect your personal information

7. Age Requirement

Our services are intended solely for individuals eighteen (18) years of age or older. By using our services, you represent and warrant that you meet this requirement.

8. Intellectual Property Rights

All content, trademarks, service marks, logos, text, graphics, and materials provided by SDG Design Group are the exclusive property of SDG Design Group or its licensors. Unauthorized reproduction, distribution, or use is strictly prohibited.

9. User Responsibilities & Conduct

You agree not to:

• Misuse or interfere with our services

• Provide false or misleading information

• Violate any applicable laws or regulations

• Attempt unauthorized access to systems or data

We reserve the right to suspend or terminate access for violations.

10. Disclaimer of Warranties

All services are provided on an “AS IS” and “AS AVAILABLE” basis. SDG Design Group makes no warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or uninterrupted availability.

11. Limitation of Liability

To the fullest extent permitted by law, SDG Design Group shall not be liable for indirect, incidental, consequential, or punitive damages. Total liability shall not exceed the amounts paid by you to SDG Design Group for the applicable services.

12. Termination of Services

We reserve the right to suspend or terminate access to services at our sole discretion, with or without notice, including for violation of these Terms.

13. Governing Law & Jurisdiction

These Terms shall be governed by the laws of the State of CA, without regard to conflict-of-law principles. Any disputes shall be resolved in the courts located in Los Angeles, CA, unless otherwise required by law.

14. Contact Information

For questions regarding these Terms, please contact:

📧 [email protected]
📞 (747) 230-2232